Monday, October 25, 2021


December 26, 2012 by · Leave a Comment 

Netflix subscribers in the U.S., Canada and Latin America were unable to stream movies or TV shows on Christmas eve and Christmas morning due to an unspecified problem at the company’s servers on the East Coast. It posted a message on Twitter saying, “We’re sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now. Stay tuned to @Netflixhelps for updates.” However, no further updates were posted until the following day, when it tweeted: “Special thanks to our awesome members for being patient. We’re back to normal streaming levels. We hope everyone has a great holiday.” Some subscribers were clearly miffed, several of them noting that it was the fourth time this year that Netflix had been down (news reports said that it was “at least the third”) and others complaining that even after the service was reportedly restored they were still unable to connect. Amazon Web Services acknowledged that it was the source of the problem, blaming “issues” at its Northern Virginia operations, the Wall Street Journal reported. Amazon operates a rival movie streaming service as part of its Amazon Prime package. That service was apparently not affected by the “issues” at AWS. Netflix shares, which have ridden a rollercoaster throughout the year, appeared little affected by news of the latest problem. In early trading, shares were down around half a percentage point.