Saturday, July 31, 2021

TIME WARNER CABLE’S INTERNET SERVICE CRASHES

August 27, 2014 by · 1 Comment 

A massive outage hit Time Warner Cable nationwide beginning at 4:30 a.m. ET. Its Internet and On Demand services were knocked out during what the company described as "routine network maintenance." The outage reportedly affected about 80 percent of TWC’s 11 million customers. (It is the second-largest cable operator in the U.S. behind Comcast, which is in the process of acquiring it.) An hour and a half later, TWC issued a statement saying that the services had been "largely restored as updates continue to bring all customers back online." The incident occurred just hours after a similar problem affected Virgin Media’s cable network in London. The two outages were unrelated. On Monday TWC agreed to pay a $1.1 million fine after admitting that it had not properly reported previous network outages, as required under FCC rules.