Sunday, February 28, 2021

NETFLIX SUBSCRIBERS EXPRESS MORE DISSATISFACTION

December 28, 2011 by · Leave a Comment 

Netflix customers are still angry at the company’s recent moves, but they’re no longer dropping their subscriptions. Industry researcher ForeSee said today (Wednesday) that on its 100-point scale of consumer satisfaction, “Netflix’s well-publicized blunders caused its customer satisfaction to plummet by seven points and 8% to 79.” Once ranked as an online “satisfaction superstar,” the […]